Delivering Value and Unparalleled Customer Care

Our goal is to make your ordering process as simple and accurate as possible. Feel free to download our catalog or call us at 1-(904)-436-6540

About Us
view

our products

VOI offers an extensive product line including locking torx star head screws and Titanium bone plates. Feel free to download a pdf file of our entire 2013 catalog to the right. To make it even easier, we divided the catalog into separate sections. If you know which category your desired product is in, simply view the respective pdf below.

If you have any questions please do not hesitate to call us at 1-904-436-6540 or chat with us online. When you are ready to place an order, simply go to our form. We are here to help!

 
VOI Implants & Instruments
 

Screws, Plates, Trays, Kits, Anchors, Washers and Instruments
Download pdf

Swiss Implants & Instruments
 

Screws, Plates, Trays, Kits, Anchors, Washers and Instruments
Download pdf

Special Situation
 

Screws, Plates, Trays, Kits, Anchors, Washers and Instruments
Download pdf

Pins & Nails
 

Screws, Plates, Trays, Kits, Anchors, Washers and Instruments
Download pdf

T.P.L.O
 

VOI catalog - Download pdf
Materials Information - Download pdf

T.T.A.
 

Plates & Forks
Download pdf | Template

Titanium
 

Screws, Plates, Trays, Kits, Anchors, Washers and Instruments
Download pdf

gSource Instruments
 

VOI catalog - Download pdf
gSource Catalog - Download pdf
Instrument Care - Download pdf

Miltex Instruments
 

VOI catalog - Download pdf
FAQ Instrument care - Website
Instrument repair - Website

Veterinary Transplant Services
 
VTS

We proudly distribute these products. Visit them online www.vtsonline.com

Aesculap Power Systems
 

Screws, Plates, Trays, Kits, Anchors, Washers and Instruments
Download pdf

TOC & Index
 

Use these to reference all products in the catalog
Download TOC | Download Index

To place an order please call us at1-904-436-6540

About Us
welcome

new customers

Our new customers are important to us. We strive to make the ordering process as seamless and efficient as possible. Please download our New Customer Form below, fill it out and send back to us at sales@vetimplants.com

 

 
New Customer Form
 

Please download the pdf New Customer Form and fill it out as much as you can..

About Us
easily

order online

We make it simple for you to order our products. Feel free to download our digital order form in pdf format. Fill it out, save and email it back to us at sales@vetimplants.com. You may also place your order using the online order form below. Please use our codes when ordering. We will then contact you for payment. Thanks! Question or Comments? Please Phone 904-436-6540 or Fax 904-436-6546

Terms and Conditions

V.O.I. Team members can be reached Monday- Friday between 9am - 6pm EST.
International Orders
All orders must be paid in full by Mastercard, Visa or bank wire transfer before shipping.
New Customers
Initial orders require payment by Mastercard or Visa. Net 30 terms are then available to qualified customers.
Existing Customers
Orders will be invoiced and payment must be remitted within 30 days.
Shipping
Please specify when you would like to receive your order. For same day shipping, orders must be received by 5pm EST, Mon - Fri. Domestic options include overnight am or end of day, 2nd day, 3 day, and Saturday where available. All orders will be sent UPS ground unless otherwise requested. Freight charges will be added to invoice.
Receipt of Orders
Each order is double checked for accuracy before it is sent. Occasionally, there are discrepancies or miscommunications with orders. Please check your order at time of receipt. Customers are responsible to notify V.O.I. of any discrepancies within 48 hours of delivery.
Return Policy

V.O.I. products are guaranteed to meet specifications and be free of defects in workmanship and materials. Returned products will be replaced or repaired at our discretion provided there is no evidence of abuse, misuse or unserviceability due to wear from prolonged use. This policy presumes instruments are used under normal operating conditions, established techniques and cleaned properly after each use. Returned instruments must be properly cleaned.

Please call for authorization before returning an item. Unused products may be returned for a credit or refund (if pre-paid) within 30 days of receipt. All returns must be accompanied by a copy of the invoice or packing slip. If items are returned in acceptable and unused condition, a credit will be given when the returned goods are received by us. Returns are subject to a 15 percent re-stocking fee. Special Order items may not be returned. Shipping & insurance charges are non-refundable. Customers who return items after 30 days will receive a merchandise credit. Merchandise credits are valid for one year and become void if not used during that time.



Fill out our online form.

 

For more details about us call1-904-436-6540

About Us
a little bit

about us

Veterinary Orthopedic Implants or VOI, was established as a company and product line in 1992 by owner Claude Gendreau, DVM, DACVS. Although the VOI product lines and sales have grown, we still treat our customers with small company service. At VOI, a representative will answer the phone during business hours and be able to assist you with your order. A client account representative will handle your account exclusively, and will be able to respond quickly and efficiently to your inquiries. Our goal is to make your ordering process as simple and accurate as possible.

99.9% of all orders placed by 5:00 pm will be shipped same day. Orders may be faxed or emailed 24 hours a day. Orders are checked independently for quality and accuracy prior to shipping. VOI products are guaranteed to meet specifications and be free of defects in workmanship and materials. Returned products will be replaced or repaired at our discretion provided there is no evidence of misuse.

VOI is proactive in developing and manufacturing new implants to meet our surgeons’ needs. We currently stock over 3000 products, including a vast selection of TPLO plates, locking head screws, TTA implants, fracture repair plates, cortical and cancellous screws. We are also distributors of gSource and Miltex instruments.

 

 

//Meet Our Team

Amanda Romaine
Client Accounts Representativeamanda@vetimplants.com

Amanda joined the VOI sales team in September of 2010. She earned her B.A. in Spanish and Economics, locally, at Flagler College. She enjoys learning about fracture repair. Her goal at VOI is to learn about the product line and the various surgical procedures for which the implants are needed. She will also attend many future VOI conventions. Her family includes her husband Andrew, their son Russell and Shetland Sheepdog named Toni Q. Amanda enjoys spending time with family and friends, and is learning to surf.

Marcy VanDyke
Client Account Representative marcy@vetimplants.com

Marcy began working at VOI in customer service in 2010. She loves living in a beautiful quaint town next to the beach and simultaneously touching people and animals on the global scale through the scope of VOI products and sales services. Born the youngest of seven children in Kentucky, their home didn’t have room left for pets. Since moving to Florida to attend college, animals have been an integral part of her life. She graduated from the University of Florida with a Bachelors of Fine Arts, and there she met her husband Kevin. Marcy continued her education at the University of South Florida with a Masters in Library and Information Science. She enjoys visiting her two brilliant and beautiful daughters who now attend UF, and cheering for her son playing high school basketball. Marcy earned her yoga teacher certificate in 2012. She practices down dog with her two dogs, a mutt Rowdy who lives up to her name and Sir Newton, a Brussels Griffon, who does not.

Fuji Padgett
Client Account Representativefuji@vetimplants.com

Fuji launched into the veterinary field in 2001 as the manager of a small animal clinic. She joined the VOI team in February of 2009 when they came to Florida. She loves developing a personal rapport with her customers. Her family includes her husband Mike, their daughter Jessica and two sons Shawn and Casey, daughter-in-law Liz and her two grandchildren Nick and Tyler. They spend their free time RV camping in the State Parks of North Carolina, Georgia and Florida. A resident of North Florida for 26 years, Fuji still gets her kicks relaxing on the beach and watching the kids boogie board. Her pets include a mini Dachshund (Abbey) and gray Tabby cat (Rev).

 

 

 

 

Sue Crohan - Packaging/Inventory/Customer Service sue@vetimplants.com

Sue began working for V.O.I. in February 2012, after working for many years in customer service management. She lives with her husband, Dave, her 22 yr. old son, Ben, her 16 yr. old daughter, Mollie, a German Shepherd, Callie, and a 5 year old African Grey Congo, Sparky. Their other two children, Mattison and Savannah have moved on with lives of their own now. She spends her free time reading, crocheting, learning all about parrot behaviors and their special diet needs, and helping her husband run a BMX track in St. Augustine.

Chelsy Pennell Rosa
Customer Service chelsy@vetimplants.com

Chelsy joined the VOI staff in January 2013. She strives to grow within the company one order at the time. Because she loves helping people as well as animals she aspires to be a neonatal nurse and will be attending the University of North Florida. In her spare time she enjoys hanging out with her friends and staying active outdoors. Chelsy’s Shitzu, Zoey is as playful as ever despite her old age. She enjoys snuggling with her at night and watching the Bravo network.

Victoria McDonald
Customer Service victoria@vetimplants.com

One of our newest additions, Victoria joined the VOI team in February 2013. Her aspirations include studying to become a Zoologist. She was born and raised in Florida and enjoys taking walks through Florida’s lush wooded areas with her Cocker Spaniel Sammi, who acts more like a human than a dog. Her goal at VOI is to advance as much as possible by learning as much information as she can about the different products and what they are used for. Customer satisfaction is her number one priority.

Annette Hildebrant
Accounting Department annette@vetimplants.com

Annette joined the VOI team in October of 2012. Annette is originally from Michigan where she Worked in the automotive industry for many years. She relocated to the Tampa, Florida area In 2006 when her husband’s employment was transferred. She worked in the pool Industry managing the Odessa office until her husband’s job recently transferred to St. Augustine. Outside of work, Annette enjoys gardening and spending the weekends Traveling to the Tampa area to visit family and friends.

Steve McQueen
Director of Operations steve@vetimplants.com

Steve is a native Floridian and joined the VOI team in January of 2009. He values compassionate care for animals and for his first 4 years has enjoyed learning many of the facets of veterinary orthopedic surgery and utilizing the knowledge to fill the needs of VOI’s clientele and their patients. He graduated from the University of Central Florida in 2001 and received Florida Master Naturalist training through the University of Florida’s IFAS program in 2010. He loves life outdoors in nature and spending time with his girlfriend Karen and their 2 kids (Will 13 and Haley 15) and their Australian Shepherd Brody. When he’s not at work he’s usually found on a backwoods trail hiking and camping. He also loves fishing the waters of Florida but is quick to add “any live bait in my bucket knows my luck and that it will be safely returned home soon”.

Patrick Gendreau
Presidentpatrick@vetimplants.com

As the grandson of Dr. Lionel Gendreau, and nephew of Claude Gendreau, DVM, Ms, DACVS, he feels fortunate to serve in the veterinary industry for a 3rd generation. Patrick was born and raised in Montreal, Canada. His beginnings at VOI can be traced back to 1992 at the inception of Claude's vision for what would some day be VOI. He is passionate about travel and learning about different cultures. French is his mother tongue; and he had the opportunity to live in Africa as a child. Developing friendships with international students during his college years, he found himself traveling to many international destinations. He decided early on to make an attempt at his luck in the United States, and had the opportunity to further his studies in Chicago, IL. His passion for tennis gifted him with the love at first sight of the woman who became the mother of his 3 little girls some 12 years ago. They spent 4 years living in northern Vermont where he had the privilege to volunteer on the fire department. Saint Augustine, Fl has been home for Lily, Lola, Noa-Lee, Rebecca and Patrick for the past 4 years. His daily battle is to keep a house free of kitty cats, puppies, gold fish and rabbits that all 3 daughters feel entitled to.

.

Claude Gendreau
CEO

Dr. Gendreau is the co-founder of VOI and the founder of Veterinary Specialty Center (www.vetspecialty.com). He has a long history of teaching and sharing his expertise with the veterinary community. Dr. Gendreau is an accomplished surgeon with decades of experience and works in diagnostics and treatment planning in the Imaging Center. His primary clinical interests are in orthopedic and neurological care. In addition to his work at the Veterinary Specialty Center, Dr. Gendreau has been an instrumental help in the design of the VOI product line.
Leading the way in specialized veterinary care
“When I founded the Veterinary Specialty Center in 1976, I intended for the practice to become the leading multidisciplinary referral center in the Midwest. Thanks to our outstanding team of veterinarian specialists and staff – and the partnership of our referring veterinarians – I think we lead the way in referral care. I know that we will always offer reliable, state-of-the-art and trusted care to the veterinarians, animals and owners who count on us.”
Enhancing quality of life for animals and their owners
“I think that for virtually every veterinarian, the driving force behind what we do is to enhance quality of life for animals. From treating a common health problem that requires specialized care to working on the most complex cases, I’m committed to restoring function for my patients and to working with their veterinarians and owners for the best possible results.“
Life outside veterinary medicine…
“I grew up with a Shetland pony and my love of horses has never waned. Now I breed, raise and train standard-bred horses. I also enjoy growing and maintaining ornamental trees. I try to stay fit and am a regular patron of the health club. My favorite sports are skiing, swimming, and an occasional match of tennis.

//Giving Back

We feel it is important to give back. We have proudly contributed to the following foundations in 2013. Please visit the websites of these foundations listed below and help out in any way you can.

ASPCA - www.aspca.org/Donate
American Veterinary Medical Foundation - www.avma.org
Vest Beyond Borders - www.vetsbeyondborders.org
Himalayan Animal Rescue Trust (HART) - www.hartnepal.org
Harnas - www.hanas.org
Safe Animal Shelter - www.safeanimalshelter.com
Akita Rescue Society of Florida - www.arsf.org
Animal Rescue Movement - www.animalrescuemovement.org
Catty Shack Ranch Wildlife Sanctuary - www.cattyshack.org
Humane Association of Wildlife Care & Education - www.hawkewildlife.org
Shands Health Care Children's Hospital - ufandshands.org/
Fixit Foundation - www.fixit-foundation.org/donate
Orangutan Outreach - www.redapes.org
IFAW - www.ifaw.org
Tree of Life for Animals - www.tolfa.org
Mayhew International - themayhew.org/mayhewinternational
Wildlife Foundation of Florida - www.wildlifefoundationofflorida.com
Lucky Cat Adoptions - www.luckycatadoptions.org
Pet Rescue North - www.petrescuenorth.com
River City Community Animal Hospital - www.rccah.org
Safe Animal Shelter of Orange Park - www.safeanimalshelter.com
About Us
Customer

Testimonials

//Rebecca M. Stanclift, DVM, DACVS

Veterinary Orthopedic Implants is an excellent company to entrust with our business. The implants are top quality with a wide selection and an excellent value. More importantly, the customer service is outstanding! Patrick and his staff are always friendly, knowledgeable and accommodating.

Rebecca M. Stanclift, DVM, DACVS

Diplomate of the American College of Veterinary Surgeons
Northeastern Veterinary Surgery PLLC
Clifton Park, NY

//Academy of Veterinary Surgical Technicians

Hi Mr. Gendreau,

The Academy of Veterinary Surgical Technicians is very fortunate to have supportive and generous allies such as Veterinary Orthopedic Implants in our corner. (VOI is a founding sponsor + more) We will be considering the details of your generous offer during our next meeting on February 11th. We certainly look forward to working with you and VOI in the future.

Heidi Reuss-Lamky, LVT, VTS (Anesthesia, Surgery)

AVST President
About Us
We want to hear from you

contact us

If you have any questions about your order or our products, feel free to contact us either by phone, email or the form below. We look forward to hearing from you!

 

//Contact Us

Phone : 1-(904)-436-6540

Fax : 1-(904)-436-6546

//Say Hello